Showing posts with label Visual Arts. Show all posts
Showing posts with label Visual Arts. Show all posts

Tuesday, October 9, 2012

Do the (extra) work

This is invaluable. This perspective, regardless of what your boss thinks, is worth its weight in gold.

Work is a privilege.  No one is making you. It is my choice, every day. Will I make it?
Do the extra work not because you have to but because it's a privilege.

Get in early.

Sweep the floor without being asked.

Especially when it's not your turn.

Not because you want credit or reward. Because you can.

The industrialist wants to suck everything out of you. Doing extra work as a cog in an industrial system is a fool's errand.

For the rest of us, the artist and the freelancer and the creator, we know that the privilege of doing the extra work is the work itself.

The habit of doing more than is necessary can only be earned through practice. And the habit is priceless.

via Seth's Blog: Do the (extra) work.


Tuesday, October 2, 2012

What is the value of caring in the customer experience?

This is almost invaluable. And leave it up to Seth Godin to say it. People (and customers) know when we care about them. It can't be replaced.

What if that is what we measured. It is worth thinking about.
Instead of out thinking the competition...

it's worth trying to out love them.

Everyone is working hard on the thinking part, but few of your competitors worry about the art and generosity and caring part.

via Seth's Blog: Instead of outthinking the competition....