Customers hold more power than ever before

If we don’t think customers are more powerful than ever before, just ask Bank of America or Netflix. Both are great examples of fast consumers empowered with social tools can flat out reverse corporate decisions that seem irrational to consumers.

And why shouldn't they. That it has taken this long to have the ability to get the attention of corporate decision makers is stunning. It is a new day. Swift economic impact to corporate decisions is good for the economy in the long run.

“Today's consumers are empowered and are not afraid to use their social muscles.” ~~Mila D'Antonio, Peppers and Rogers

Customers Hold More Power Than Ever Before - Think customers: The 1to1 Blog

Is it too early to think about 2013? Some questions for personal strategic planning

I know it may seem early but 2012 is winding down. Resolutions may not be the most useful exercise to go through. At least thinking through some really good questions might bring some focus to 2013.

It may not be all about planning but it could be about a better focus. Some of that could be thinks to stop doing. Here are some great questions to begin thinking about for 2013 via 4 Questions to get 2013 off to a roaring start | Escape From Cubicle Nation.

To do this exercise, I suggest getting nice and comfortable, and grabbing a paper and pen. Answer these questions:

1. I am at my very best when …

What conditions bring out your very best work? What kind of work are you doing when you are kicking major bootie? What people bring out your best work? Without overthinking it too much, brainstorm the factors that bring out your best work.

From this list, circle one thing that you will AMPLIFY in 2013.

2. These things drove me crazy in 2012 …

Have you been spinning around with the same annoying patterns in your head? Do you have any people in your life that make you nuts? Are you sick and tired of feeling sick and tired?

Brainstorm the things that have really made you batty this year.

From this list, circle one thing that you will ELIMINATE in 2013

3. I really want to make/do this in 2013 …

Is there an experience you are dying to have next year? Do you want to run your first marathon, write your first book, have your first baby or make your first product? Brainstorm the things or experiences that you would love to accomplish next year.

From this list, circle one thing that you will CREATE in 2013

4. Even during tough times this year, I appreciated …

Even the most optimistic life coaches have really crappy days. Life can be hard sometimes. If you had a whopper of a year, what are some things that you appreciated as the proverbial doo doo was hitting the fan? Brainstorm the big and small things that kept you grounded in 2012.

From this list, circle one thing that you want to APPRECIATE in 2013

 

Do the (extra) work

This is invaluable. This perspective, regardless of what your boss thinks, is worth its weight in gold.

Work is a privilege.  No one is making you. It is my choice, every day. Will I make it?

Do the extra work not because you have to but because it's a privilege.

Get in early.

Sweep the floor without being asked.

Especially when it's not your turn.

Not because you want credit or reward. Because you can.

The industrialist wants to suck everything out of you. Doing extra work as a cog in an industrial system is a fool's errand.

For the rest of us, the artist and the freelancer and the creator, we know that the privilege of doing the extra work is the work itself.

The habit of doing more than is necessary can only be earned through practice. And the habit is priceless.

via Seth's Blog: Do the (extra) work.

Related articles

• I'm Privileged and I Know it (Work it Out)! (jackinthebrain.wordpress.com)


• Do the (extra) work (pushingonthrough.wordpress.com)