How to Deliver Patient-Centered Care: Learn from Service Industries

According the to the HBR, over the past decade, patient-centered care has become a mantra for high-quality health care. Policymakers, researchers, physician-leaders, and patients have all cited the need for care to be tailored to patients' unique needs and preferences. And there is solid evidence that patient-centered care can help improve care quality and reduce costs. However, in the rush to become more patient-centered, the health care system has misplaced its focus.

More here: How to Deliver Patient-Centered Care: Learn from Service Industries - Brian Powers, Amol S. Navathe, and Sachin H. Jain - Harvard Business Review.

Dan Pallotta: The way we think about charity is dead wrong

Activist and fundraiser Dan Pallotta calls out the double standard that drives our broken relationship to charities. Too many nonprofits, he says, are rewarded for how little they spend -- not for what they get done. Instead of equating frugality with morality, he asks us to start rewarding charities for their big goals and big accomplishments (even if that comes with big expenses). In this bold talk, he says: Let's change the way we think about changing the world.

Everything the donating public has been taught about giving is dysfunctional, says AIDS Ride founder Dan Pallotta. He aims to transform the way society thinks about charity and giving and change.

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Leadership Lesson: Compassion and Courage

Compassion is a huge thing as a leader. It is lacking in so many cases today it is stunning. We hear a lot about freedom to make mistakes but what is the response if someone makes one, admits it and learns from it? As a leader, what is your response? Think about it.

So, what is courage? Can you lead from the heart? Do you have courage to forgive?

Courage is about connecting to reality and suspending judgement. As a leader, courage is about love. That is our mission. That is how we serve others.

"Without courage, compassion falters. Without compassion, courage has no direction." ~ Eric Greitens

Tools for "life tracking". Who would have thought?

Who would have thought of a whole category of applications called “life tracking”. Here is a compilation of 20 tools you may want to take a gander at.

Ari Meisel is co-founder at Less Doing, where he works on making every task in life and business more efficient. He used self-tracking to overcome Crohn’s Disease and compete in Ironman France. You can follow him on Twitter @liontex and read his blog at arimeisel.com.

Optimizing your life can help free up time to enjoy more activities. One of the best ways to start is by figuring out exactly how you spend your time. Self-tracking has become something of a craze thanks to movements such as the Quantified Self, which allow you to track everything in your life and, in some cases, take action.

Here is a list of the top 20 resources for monitoring the most salient aspects of your life. What you do with the information is only limited by your imagination.

20 Life-Tracking Tools for Better Health, Wealth and Productivity

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