- Donor Experience and engagement
- Constituent Experience Competencies for Nonprofits
- Competency #1 – Define the Stages of Experience to Gain Alignment around Constituent experience
- Competency #2 – Develop Experience Based Constituent Listening and Feedback
- Competency #3 – United (Cross-Silo) Experience Reliability and Accountability
- Competency #4 – Manage Constituents as Assets – Prove the ROI between Experience and Growth
- Competency #5– Create a “One Organization” Constituent Experience Culture
- Board, Committee and Staff Retreat Facilitation
- Why more nonprofits are getting bigger, faster and what you need to know about ROI
- Constituent engagement metrics and how to move the needle
- Social media and how to catapult engagement to reach your mission
- What is an effective mobile strategy and why does it make a difference?
- What does Consumerization of IT mean to the nonprofit C-Suite?
- Are you ready to be a digital nonprofit?
- And many more ….
Michael is author book "The Digital Nonprofit: A Manifesto".
Services include:
- Advisor Services
- Speaking engagements
- Conferences and seminars
- Consulting Services
- Professional Services
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